Documentation Remediation Pricing Guidelines

This is a rough guide on documentation remediation pricing as no two MSPs are the same.

With a documentation remediation project, we like to give a guide on approximately what the initial cost is. Remembering that often the existing systems have been in place for sometimes decades and there are thousands of documents and passwords to work through.

We handle the admin side of documentation projects using block time. There are often thousands of documents and passwords to work through and depending on your organization's size, how you operate and how disciplined you have been with documentation in the past, will determine the speed with which we can undertake this project and get it to completion.

This figure would be a guideline on the initial investment & depends on how much you want to rectify and what you are willing to invest. Time wise, our average engagement prior to full handover is approximately 18 months to 2.5 years although we often act in an ongoing maintenance capacity with some clients in a similar fashion to a traditional MSP agreement.

Organizations will engage us using a block time arrangement as this gives everyone time to become comfortable working with each other and develop a level of trust. We will always give a list of tasks that we can complete with the agreed to number of hours so if you decide at the end to continue in house or take a different path, the investment will not have been wasted.

Each estimate builds on the one to the left so the 300 hour block would include tasks listed on the 100 hour block yet because of the economies of scale and the efficiency scale brings, more tasks can be undertaken for a given dollar value. Coupled with a slight discount for the purchase of higher block amounts & the value increases as the number of staff increases.

Requirements For A Remediation Project

Below we list the requirements for us to engage with your MSP company in a documentation remediation project to achieve the best possible outcome.

Records Migrated From IT Glue To Hudu Records Migrated From IT Glue To Hudu
Executive Buy In Project will fail without it
Monthly review meetings with an executive or non technical staff member
IT Glue or Hudu Administrator license
Microsoft O365 License Multi-Tenant admin permission
Connectwise Or Other PSA License Admin License
Connectwise Or Other RMM License Named Admin License
Admin User Accounts For Any Other Required Systems
100 Block Of Time Covers Review And One Objective


5 Staff
100 Hour Block

$us5000
  • Initial Review
  • Recommendations
  • Documentation Naming
  • Password Naming
  • Password Deduplication
  • Documentation Cleanup
  • Basic Staff Training
  • 24 Hour Response

15 Staff
300 Hour Block

$us13,500
  • Documentation Workflow
  • Flexible Asset Standardization
  • Organization of Client Sync
  • Client logo Optimization
  • Vendor Organization Creation
  • Documentation Archive
  • Intermediate Staff Training
  • 12 Hour Response

25 Staff
500 Hour Block

$us20,000
  • Flexible Asset Automation
  • O365 Integration
  • Core Flexible Asset Creation
  • Documentation Normalization
  • Configuration Deduplication
  • PSA to IT Glue Cleanup
  • Advanced Staff Training
  • 4 Hour Response

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